So, what kind of electronic documents are we talking about? Here a few examples.
- Emails: Nowadays, information within emails is critical for most of companies. That's the reason because digital mail-room has became mandatory. ECM software is making possible to manage emails as records, but also as documents including its attachments.
- Faxes: Integrating your ECM software with your fax machine, it's possible to skip an intermediate step in your capturing process. You don't have to print faxes and then, digitizing them again in order to store docs in your repository.
- Social Media Stream: ECM providers must work harder in this kind of features because brands and its reputations are at stake. Companies require to treat post streams in their social profiles as documents and ECM software should allow them.
Comparing Document Capture Solutions (Athento, Kofax, Ephesoft etc.)
Document Management Success Case at BBVA, managing 7 million records.
Comparing ECM Systems (including Alfresco, OpenText, Documentum, Filenet, Sharepoint or Nuxeo).