Friday, September 27, 2013

The market for collaboration on documents

This past July, Forrester published one of their reports, this time on the situation of file-sync and file-sharing applications. According to this report, the number of information workers world-wide who use file-sync and file-sharing applications has increased from 5% in 2010 to 25%, currently. There’s no doubt that this topic deserves the attention of all of us who dedicate ourselves to the document management market. Actually, a few weeks ago, we started our own study which, with your help, we’ll be wrapping up shortly.

This study also gave us other interesting facts which we’d like to share with you today:   

Determining factors that influence which of these services is picked:

  • Ease of use
  • Trustworthiness
  • Relationship with the provider
  • Price
  • Security

Main concerns of businesses concerning these products:

  • Modality of the service (on-premise or cloud)
  • Waiting for the large suppliers to offer the same functionality, or going provisionally with other providers (smaller, but with more functionality), or not knowing what to do
  • Costs vs. functionality

Main players in the market:

  • Box  (leader)
  • EMC (leader)
  • IBM  (leader)
  • Alfresco (performs well)
  • WatchDox (performs well)
  • Microsoft (performs well)
  • AirWatch (performs well)
  • Accellion (performs well)
  • Dropbox (popular with consumers)
  • Google Drive (popular with consumers)
  • Meanwhile, we will continue to find out how we can improve the experience and work for users of these applications, Don’t forget to collaborate and give us your feedback.

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